Welcome to Gihixo, your trusted car rental service in Toronto. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental services.

1. Information We Collect

1.1 Personal Information

When you rent a vehicle from Gihixo, we collect personal information necessary to process your rental agreement and provide our services. This information includes:

• Full name and contact information (email address, phone number, mailing address)
• Driver's license number and expiration date
• Date of birth and age verification
• Payment card information and billing address
• Insurance information
• Rental history and preferences

1.2 Vehicle Usage Information

During your rental period, we may collect information about vehicle usage, including:

• Mileage and fuel consumption
• GPS location data (if applicable)
• Vehicle condition reports
• Toll and parking violation information

1.3 Website and Digital Information

When you visit our website or use our online booking platform, we automatically collect certain information through cookies and similar technologies, including IP addresses, browser type, device information, and browsing behavior.

2. How We Use Your Information

3. Information Sharing and Disclosure

Gihixo respects your privacy and does not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our business, including payment processors, insurance companies, and maintenance services.
• Legal Requirements: We may disclose your information when required by law, court order, or government regulation, or to protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• Law Enforcement: We cooperate with law enforcement agencies regarding traffic violations, accidents, or criminal investigations involving our vehicles.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Secure payment processing systems compliant with PCI DSS standards
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis
• Employee training on data protection and privacy practices

5. Your Privacy Rights

As a customer of Gihixo, you have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you
• Correction: You can request corrections to inaccurate or incomplete information
• Deletion: You may request deletion of your personal information, subject to legal retention requirements
• Opt-Out: You can unsubscribe from marketing communications at any time
• Data Portability: You may request a copy of your data in a portable format

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

Gihixo reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

9. Contact Us